111be FAQ — All your questions, answered here

No. Under 111be's rules, each person may only operate one account. Creating multiple accounts may result in all accounts being closed and bonuses cancelled. This rule is strictly enforced to maintain a fair gaming environment.

On the login page, click "Forgot Password?". Enter your registered mobile number and you'll receive an OTP via SMS. Use the OTP to set a new password. The whole process takes under 2 minutes. If you run into any issues, contact our support team.

KYC verification may be required before large withdrawals or when certain limits are exceeded. This is done to protect your account and prevent money laundering. You will typically need to submit a copy of your National ID card or passport.

To change your mobile number for security reasons, please contact our support team. After verifying your identity, the team will guide you through the process. Number changes are typically completed within 24 to 48 hours.

111be supports Bangladesh's most popular mobile banking options — bKash, Nagad, and Rocket — as well as select bank transfers. All payments are processed through fully secure, encrypted channels.

The minimum deposit on 111be is just BDT 200, making it very accessible for new players. The maximum deposit limit depends on your payment method and account level. VIP members can transact at higher limits.

Withdrawal requests are typically processed within 15 minutes to 1 hour. During peak hours or for larger amounts, processing may take up to 24 hours. Completing your KYC verification helps speed up the process.

111be generally does not charge any fees for withdrawals. However, your mobile banking provider may apply their own transaction fees. Contact our support team for the latest information.

Your welcome bonus is automatically added on your first deposit after creating a new account. The bonus amount and terms may change from time to time. To receive it, make your first deposit right after registering and apply an active promo code if you have one.

Every bonus comes with specific wagering or rollover requirements. For example, a 10x wagering requirement means you need to wager ten times the bonus amount before you can withdraw. Full terms for each bonus are listed on the Bonus page. If in doubt, ask our support team.

111be's daily cashback is calculated as a set percentage of your net losses each day and is credited to your account automatically the following morning. The cashback rate depends on your VIP level — the higher your level, the more you earn back.

Yes, 111be has a referral program. Share your referral link with friends, and once they register and make their first deposit, you'll earn a bonus. Check the promotions page for the latest referral counts and bonus amounts.

111be offers betting on top sporting events worldwide, including cricket, football, tennis, badminton, and kabaddi. You can also enjoy Live Casino, Bingo, and virtual games. Detailed odds and markets are available for every category.

Absolutely. 111be offers in-play and live betting. Odds update in real time as the match unfolds, so you can place bets at any moment. Use live statistics and scorecards to guide your decisions. The mobile app makes live betting even smoother.

Head to the Bingo section on 111be and pick a room you like. Buy your tickets and wait for the numbers to be drawn. Complete the required pattern on your card and it's Bingo! We recommend reading the rules on the Bingo page before you start. Free practice rounds are also available for new players.

Yes. 111be uses certified RNG (Random Number Generator) technology. Every game outcome is completely random and never predetermined. Third-party auditors regularly verify the system. Live Casino games with real dealers add an extra layer of transparency.

Yes. 111be protects all your personal information with 256-bit SSL encryption. Your data is never shared with third parties. Read our Privacy Policy for full details.

Yes. Two-factor authentication can be enabled from your account settings. You can use SMS OTP or an authenticator app at each login. Enabling this significantly strengthens your account security.

Change your password immediately and notify our support team. You can also request a temporary account lock. Our team will investigate and take action quickly. If a login occurs from an unrecognized device, you'll receive an automatic alert.

Every bet you place on 111be earns you points. Once you hit a certain threshold, your VIP level upgrades automatically. Higher VIP levels unlock more cashback, faster withdrawals, a personal account manager, and access to exclusive tournaments.

VIP points generally have an expiry period. Staying active regularly reduces the risk of your points expiring. Visit the VIP page and Terms & Conditions page for full details.

Yes. Higher-tier VIP members are assigned a dedicated account manager who handles all issues through direct contact. VIP support is handled on a priority basis — routine queries are typically answered within minutes.